Privacy policy

Privacy Policy

Last Updated: June 17, 2026

1. Principles of Data Collection & Transparency

This Privacy Policy delineates how Tcozy (owned and operated by BASSIKE RETAIL PTY LIMITED) collects, uses, protects, and discloses your Personal Information when you visit or execute a purchase from www.tcozy.shop. We strictly adhere to core international data principles, including the Australian Privacy Principles (APPs) and the Singapore Personal Data Protection Act (PDPA).

2. Explicit Categories of Personal Information Collected

When you engage with our store, we collect explicit subsets of data necessary to finalize e-commerce fulfillment obligations:

  • Device Analytics Information: Automatically collected via cookies, log files, web beacons, and tracking pixels when you browse our platform. This data includes IP addresses, browser variants, time zones, and cookie identifiers.
  • Order & Transactional Information: Actively entered by the consumer during checkout. This data includes full legal name, shipping destination address, billing coordinates, email address, telephone contact lines, and encrypted payment method handles.

3. Purpose and Legal Grounds for Processing

We use your personal data to fulfill our basic contract with you. This includes: processing financial payments, organizing cross-border delivery logistics via commercial couriers, transmitting automated invoices or tracking confirmations, and screening transactions for potential risk or fraudulent activity to shield the consumer marketplace.

4. Lawful Disclosures to Third-Party Service Providers

We do not sell, barter, or distribute your private profiles to advertising syndicates. We share your Personal Information solely with verified operational processors essential to executing your order. For example, we utilize Shopify to power our electronic storefront, and pass encrypted shipping profiles to certified shipping lines delivering to destinations in Singapore.

5. Advanced Data Security Measures

All transactional details transmitted through www.tcozy.shop are fortified utilizing Secure Sockets Layer (SSL) encryption architecture and compliant with the Payment Card Industry Data Security Standard (PCI-DSS). While no method of digital transmission over the internet can be guaranteed 100% airtight, we execute industry-vetted safety frameworks to avoid unlawful leaks, theft, or modifications.

6. Consumer Data Rights & Access Controls

Depending on your geographic residency, you possess explicit rights regarding your personal information. Singaporean residents under the PDPA have the legal right to request access to their compiled files, seek corrections to processing errors, or completely revoke consent for future outreach. To invoke these legal privileges, please forward a formal request to our Data Compliance Officer via email at info@tcozy.shop.